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community contact form


toonsix
Freshman II
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Hi:

If somebody has a question or issue with this community portal, there should be a community contact form? I couldn’t find one. Please add one to this portal. Thanks

Best answer by Aliya

Hi Toon,

thanks for the clarifications

  1. any issues with the community should be submitted as support cases at Acumatica portal - > use the “Support” option from the header. 
  2. If the issue is not user-specific, it should be submitted in this category of the forum “Community site discussions”
  3. I will contact you in private messages about your access to ideas area
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3 replies

Aliya
Community Manager
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  • Acumatica VP, Global Support
  • 72 replies
  • December 31, 2020

Hi Toon and happy new year! What community contact form do you mean?


toonsix
Freshman II
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  • Author
  • Freshman II
  • 17 replies
  • January 6, 2021

Hi Aliya:

Every website/portal has normally a contact form where website/portal visitors can submit a question to the website/portal owner. 

For instance, I can not access the section of product idea. I wanted to submit a request to get access. I was looking for the contact form but couldn’t find one. 

Please provide a contact form. And please provide me access to Product Ideas. 

Thanks

Toon Six


Aliya
Community Manager
Forum|alt.badge.img+3
  • Acumatica VP, Global Support
  • 72 replies
  • Answer
  • January 6, 2021

Hi Toon,

thanks for the clarifications

  1. any issues with the community should be submitted as support cases at Acumatica portal - > use the “Support” option from the header. 
  2. If the issue is not user-specific, it should be submitted in this category of the forum “Community site discussions”
  3. I will contact you in private messages about your access to ideas area

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