It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".

Connect, Learn, Share

How to Answer Questions on Acumatica Community - We need everyone’s help!

Active Participation is needed from every Community user; everyone can provide valuable input using their individual skills and interests.  When more people participate, all members benefit - - we need diverse backgrounds, cultures, experiences, opinions, values and perspectives.

Aleks Iwan - Acumatica Community Featured Member for September 2024

Meet Aleks Iwan our Acumatica Community Featured Member for September 2024. It’s great to have you as part of the Acumatica Community @aiwan!

2024 Acumatica Software Version R2 | October 2, 2024, at 9:00 AM PDT 

Register for our webinar on October 2, 2024, at 9:00 AM PDT to learn about the latest Acumatica product features and enhancements

Join us for 2024 Acumatica Developer Conference! October 1-3, 2024

Announcements, Hot Tips, Known Issues and Blogs

Introducing the first-ever MYOB Acumatica Awards. 

Known issue: The "Cannot mark the record as updated because another record with the same key exists in the cache" error could occur on a user's attempt to calculate depreciation for a fixed asset

Known issue: In Acumatica ERP 2024 R1, when a user attempted to release a corrected pro forma invoice, the ' AR Error: The document cannot be released because it has not been approved yet' error could occur

How to change a stock item's status using an import scenario

Known issue: In rare cases, a shipment listed on the Shipments tab of the Sales Orders form did not open on the Shipments form

Known issue: In some cases, when a user tried to prepare data for the Product Image entity, the "Execution Timeout Expired" error occurred

How to resolve the "At least two values of the AttributeName attribute have the same description" error on an attempt to synchronize a template item to BigCommerce

Known issue: In some cases, a user could not modify building, floor, room, custodian, or department for an asset on the Fixed Assets form

How to create an import scenario to add project revenue budget lines with the same Project Task and Account Group but different Cost Code

Using AI LLMs to answer forum questions

How to edit or delete a sales order line when a prepayment is applied to the total order's amount

Known issue: Synchronization of Shopify sales orders fails if multiple taxes with the same tax ID are applied during the tax calculation in Acumatica ERP

How to update a field value from a workflow during a transition

How to prevent pasting values in user-defined fields during copy-and-paste operations

Known issue: Project had no addresses in a snapshot created in the 'Settings and Business Accounts' or 'Settings and Business Accounts except Attachments' export modes

Acumatica 2024 R1 Update 13 Build 24.113.0010

Shoutout to the following members who provided tips and assisted with unanswered questions last week. Thank you for all your help!

Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the list of questions that need response for this coming week. Hopefully with everyone’s help we can clean some of these up which may help others seeking similar answers in the future. Grab one before they’re gone !

Configuration and Installation - How to apply search function for Tree Selector in Acumatica

Construction - Weekly Crew Time Entry - Crew Members Tab Missing Entries

Develop Customizations - Trying to make Expense Claim date and description to match what is on the first Expense Receipt

Develop Customizations - How/where do credit checks work

Develop Customizations - Acumatica FILES sync into Shopify meta-fields (PDFs)

Everything Else - Devicehub Printing Best Practices

Everything Else - Running Contract Billing on Demand

Financials - Don't skip check numbers

Manufacturing - Labeling Question

Thank you all for your efforts! 

@Chris Hackett