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I can't change the Time Zone in my User Profile.  When I try to save the changes I get the error : Another process has added the "UserPreferences" record. Your changes will be lost.

 

@marty06 You should be able to do so. You can contact Support directly or through your VAR and submit a ticket if issue not resolved.

Hi @marty06 

 

Not sure in which version of Acumatica you are pointing this but I hope you have tried again by refreshing the screen and still getting the same issue, if so then as @hkabiri said please raise a support ticket. 

Hi Marty,

Have you checked the roles assigned to your user ? 

 

Cheers

Hello Marty, 

 Is the Internal User or Internal Employee role assigned to the user?

 

Thank you,

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