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The email for the business event, sent by the automation schedule, mail status is still pending processing why?

  • January 24, 2025
  • 5 replies
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A
Freshman I

Mail sent by Automation schedule is still in pending process and not processed why?

How to overcome this issue? I need your inputs to resolve this issue.

Best answer by Manikanta Dhulipudi

​@abduls48 Have you set the email pending processing schedulers to process it?https://community.acumatica.com/system-health-and-performance-118/why-are-emails-stuck-in-emails-pending-processing-screen-26813

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5 replies

Manikanta Dhulipudi
Captain II
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​@abduls48 Have you set the email pending processing schedulers to process it?https://community.acumatica.com/system-health-and-performance-118/why-are-emails-stuck-in-emails-pending-processing-screen-26813

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett
A
Freshman I
  • abduls48
  • Author
  • Freshman I
  • 2 replies
  • January 24, 2025

​@Manikanta Dhulipudi Yes, I use Automation schedule to process it but still the status is Pending processing

Manikanta Dhulipudi
Captain II
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​@abduls48 Is the scheduler is Running? Do you see any errors?

Acumatica Functional Consultant & Customer Experience Supervisor
A
Freshman I
  • abduls48
  • Author
  • Freshman I
  • 2 replies
  • January 24, 2025

​@Manikanta Dhulipudi No error found it is running

Manikanta Dhulipudi
Captain II
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​@abduls48 Kindly restart application and verify.

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett

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