Acumatica has been running slow for the past week. We are newer customers so I can’t imagine we would have reached some usage limitation. Is anyone else experiencing a slow down in the system? I know it isn’t our internet. We are getting 300 MB down and 150 MB up.
Answer
Acumatica running slow
Best answer by Robert Sternberg
If your URL looks like this xxx.Acumatica.com you are SaaS hosted. This means you can (and should) open a support case with Acumatica to investigate this issue. In the meantime you can look under System Monitor (SM201530)
- Verify you do not have any long running process while you are experiencing slowness
- Check your Resource Usage and verify you do not have spikes while you are experiencing slowness
I hope this helps
A good starting point would be to look under the License Monitoring Console (SM604000). If you are using more than the license, you can experience slowness.
Schneur Perl
+7If your URL looks like this xxx.Acumatica.com you are SaaS hosted. This means you can (and should) open a support case with Acumatica to investigate this issue. In the meantime you can look under System Monitor (SM201530)
- Verify you do not have any long running process while you are experiencing slowness
- Check your Resource Usage and verify you do not have spikes while you are experiencing slowness
I hope this helps
Robert Sternberg, Crestwood Associates -- If a community member helped you, please *Like* their post/reply. If they provided an answer to your question, please mark it as *Best Answer*.
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