Thank you @rosenjon, but this is not the solution that will best accommodate my client. I don’t have issues with timing and printing labels. The issue is DH not reconnecting after 30 secs the website goes down.
We have been doing the workaround suggested above, but it’s getting to be very annoying for my client.My client has over 200 employees and work in different buildings- AR Dept in one building, SO Dept in another where they cannot be checking with each other every second. Their customer data base has over 4500 customers and most of them have locations, the number is over 30K. Credit Hold rules can change every second on a customer and for sure every 20 minutes because they run an automation to check on this and change status.We have also instructed the users to save or refresh SO due to what I’ve explained before- Cache issue, that seems to have relieve a bit the situation. I’ll keep reporting back if I find anything else.
Done- @Aliya @Dana Moffat
Thank you both for your answers.@Julia Golomidova - I will post the idea. SO Show All- you are right, I had to ask my developers to add it. Not sure why Acumatica doesn’t have the same functionality on “kind of” the same process screens. @Ahmed - yeah, tried that...Mass Actions never works :(Developers are making this mod at this time, can’t wait for the idea to get enough votes and eventually get approved. Thank you
Hi @mvolshteyn I will have my team update to build 21.114: to make sure, but I am pretty sure we tested with latest Version and Build and it was still happening. This is what we found:Customer is on CHUser enters a SO, order status is OPENWhile on the order, we use the “pencil” to open Customer screen.Customer screen comes up, user removes CH, closes Customer screenBack on SO Screen, user does not refresh, does not save, closes SO- INPLAN error comes up.We are thinking at this point it’s a cache issue.Any thoughts?
Hello,I’ve tried twice already (2 dff. cycles/2 diff. dates) with no luck after making changes from suggested comment above- Date being a day before business date, marked as Relative.This time the Prepare Statement that worked last time, didn’t this time. Something still off. What do I do?Thank you.
I am running into the same issue with Automation Schedule Printing or Emailing Statements every 15 days.Automation Schedule to Prepare EOM Statement Cycle every 1st and 15th of the month runs and works.Automation Schedules to Print or Email says it runs when you look at the history, but it doesn’t send emails out or prints automatically. When I manually do the Print Statement - Print or email, it works. I have recreated the schedules more than once as suggested in another post, still no luck. I have changed filters, conditions, still nothing. Here is a list of the 4 that do not work (red) Taking as an example the most recent transaction I tried running as of 4/15/2022- this one says it executed 4/15 at 5am These are the filters: and the schedule: History shows- as Processed, w/o errors, but count 0 I had to Print Statement, Action Email manually. It ran in 30 mins and all emails were sent. Same thing with Printing Any other suggestion or knows issue I still haven’t ran into, please
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