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What is the best procedure to sync Acumatica and Big Commerce?


dougmcbride79
Semi-Pro I
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We have been using the “Fetch” and then “Sync” method in “Commerce / Processes”.  Using this approach we were finding that hundred of items would show as “Pending” even after we Fetched and Synced.  We were told to change our procedure and first “Fetch” in Processes, and then sync using the “Sync Status” process ( and not the “Sync” in the Processes area).  Is this method the prefered way sync?  Should we stop using the “Sync” button in the “Commerce / Processes” area?  

Best answer by dougmcbride79

Yes thank you

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3 replies

smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • October 12, 2022

@dougmcbride79 I’m sorry if we missed this question. Is that sorted out now?


dougmcbride79
Semi-Pro I
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  • Author
  • Semi-Pro I
  • 194 replies
  • Answer
  • October 12, 2022

Yes thank you


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • October 12, 2022

Hi @dougmcbride79 can you share your solution? Thank you!


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