Tracking Sent to Shopify doesn't Send Email to Customer

  • 7 August 2023
  • 2 replies

Userlevel 6
Badge +4

When Acumatica sends a tracking number to Shopify to fulfil items on the order, Shopify doesn’t send the tracking email to the customer. I’ve asked Shopify and they said this is an Acumatica issue. 




Best answer by Yuri Karpenko 7 August 2023, 23:15

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2 replies

Userlevel 7
Badge +6

@Jeff96 , did you try this mapping for the Shipment object?


Userlevel 6
Badge +4

Thank you!! 


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