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Tracking Sent to Shopify doesn't Send Email to Customer

  • 7 August 2023
  • 2 replies
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Jeff96
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When Acumatica sends a tracking number to Shopify to fulfil items on the order, Shopify doesn’t send the tracking email to the customer. I’ve asked Shopify and they said this is an Acumatica issue. 

 

 

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Best answer by Yuri Karpenko 7 August 2023, 23:15

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Jeff G.

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Yuri Karpenko
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@Jeff96 , did you try this mapping for the Shipment object?

 

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
Jeff96
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Thank you!! 

Jeff G.

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