Skip to main content
Answer

Tracking Sent to Shopify doesn't Send Email to Customer

  • August 7, 2023
  • 2 replies
  • 82 views
Jeff96
Captain II
Forum|alt.badge.img+4

When Acumatica sends a tracking number to Shopify to fulfil items on the order, Shopify doesn’t send the tracking email to the customer. I’ve asked Shopify and they said this is an Acumatica issue. 

 

 

Best answer by Yuri Karpenko

@Jeff96 , did you try this mapping for the Shipment object?

 

Jeff G.
J

2 replies

Yuri Karpenko
Captain II
Forum|alt.badge.img+6
  • Yuri Karpenko
  • Captain II
  • Answer
  • August 7, 2023

@Jeff96 , did you try this mapping for the Shipment object?

 

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
Chris Hackett
StacieJurczak41
J
Jeff96
Captain II
Forum|alt.badge.img+4
  • Jeff96
  • Author
  • Captain II
  • August 7, 2023

Thank you!! 

Jeff G.
Chris Hackett
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved