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Shopify store uses mexchangeV2 field from Shopify Order API

  • June 2, 2026
  • 5 replies
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C
Semi-Pro I
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Shopify store uses a custom app that relies on the exchangeV2 field from Shopify Order API. This field was deprecated in April 2025 and is being phased out following Shopify's standard API versioning cycle. You need to migrate to the Returns API before April 1, 2027. The app(s) impacted are: Acumatica ERP

Best answer by MichelleDowden62

As of 2026R1 (also implemented in 2025R1 and 2025R2) the Shopify connector uses the Shopify Order Returns API instead of the deprecated 
ExchangeV2 API to process POS returns and exchanges.

The new API consolidates returns, exchanges, and related refunds under a single return object. The connector retrieves all relevant data from the Order Returns API when the Refunds entity is processed, ensuring compatibility with future Shopify versions.

Required API access scopes:

  • read_returns
  • write_merchant_managed_fulfillment_orders 
  • write_third_party_fulfillment_orders or write_marketplace_fulfillment_orders

    5 replies

    Yuri Karpenko
    Captain II
    Forum|alt.badge.img+7

    ​@cwise52 , Is this a question? 

    Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
      M
      Acumatica Employee

      As of 2026R1 (also implemented in 2025R1 and 2025R2) the Shopify connector uses the Shopify Order Returns API instead of the deprecated 
      ExchangeV2 API to process POS returns and exchanges.

      The new API consolidates returns, exchanges, and related refunds under a single return object. The connector retrieves all relevant data from the Order Returns API when the Refunds entity is processed, ensuring compatibility with future Shopify versions.

      Required API access scopes:

      • read_returns
      • write_merchant_managed_fulfillment_orders 
      • write_third_party_fulfillment_orders or write_marketplace_fulfillment_orders
        C
        Semi-Pro I
        Forum|alt.badge.img+1
        • cwise52
        • Author
        • Semi-Pro I
        • June 2, 2026

        Spectacular! 2026 R1 it is!

          Jeff96
          Captain II
          Forum|alt.badge.img+5
          • Jeff96
          • Captain II
          • June 8, 2026

          As of 2026R1 the Shopify connector uses the Shopify Order Returns API instead of the deprecated 
          ExchangeV2 API to process POS returns and exchanges.

          The new API consolidates returns, exchanges, and related refunds under a single return object. The connector retrieves all relevant data from the Order Returns API when the Refunds entity is processed, ensuring compatibility with future Shopify versions.

          Required API access scopes:

          • read_returns
          • write_merchant_managed_fulfillment_orders 
          • write_third_party_fulfillment_orders or write_marketplace_fulfillment_orders

          Does this mean everyone will need to be on 26R1 by April 1st? 

          Jeff G.
          M
          Acumatica Employee

          ​@Jeff96 

          Changes were backported to 2025R1 and 2025R2 as well. I have updated the original post.

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