Shopify Integration: Importing Customer prompts an error: Sequence contains no matching element.

  • 14 November 2023
  • 1 reply



We have tried integrating shopify to Acumatica before (importing stocks, customer, and sales order). However, we stopped for some issues encountered concerning the POS. Just recently, when we back to check it again, it prompted an error about the endpoint. We resolved it by creating another endpoint and another commerce store in Acumatica with the newly created endpoint. The setup from the first store we had was the same as the new one. However, when I tried to import a customer, there was an error that said: Sequence contains no matching element.


Has anyone else experienced this?

Trace Log:





Best answer by Yuri Karpenko 14 November 2023, 19:58

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Userlevel 7
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@jescelcasas56 , you will be best served by your VAR here, since they will open a case with Acumatica.

Another option is to find that customer in Acumatica (using the Shopify ID 641950…), and see if it has any issues. I’ve seen this error in a different context, and the only way to fix it, was to upgrade Acumatica version though.


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