Shopify error on Shipment - Mysterious item number.

  • 16 January 2024
  • 2 replies

Userlevel 1

Anybody familiar with where these numbers are coming from? 

This is an error on the shipment export. These number is not the inventory CD, Inventory ID, or lot number of the items on the shipment. 

Some shipments are processing OK, but some are throwing this error. Any ideas?




Best answer by Yuri Karpenko 16 January 2024, 23:21

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2 replies

Userlevel 7
Badge +6

@bwhite49 , these numbers look like IDs for a variant of a product in Shopify.

The wording of the error suggests that these items were synced with Acumatica at some point, and now they are not.

Without having access to Acumatica and Shopify, it’s hard to suggest any further troubleshooting steps.

Userlevel 1

That’s a very helpful lead Yuri, thank you! I think we forgot to sync items and that is causing the errors.


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