Shipping seems to me to be an overlooked area of Acumatica, and I’m not sure why others have not come across this issue.
In summary: We are getting inaccurate shop for rates prices when switching a package in the shipment
This is our box setup, I will demonstrate using a USPS flat rate box
We add the package (box017) in the shipment and attach a weight of 2 lbs
when I shop for rates I get a return price of $7.79. The actual price for a small flat rate USPS box is $7.90
In order to get the correct price to show up, I have to close the window and re-open the shipment.
If for whatever reason I want to change the box (ex. the large flat rate Box014) and the weight to 3 pounds, the shop for rates screen is frozen to the previous dimensions when I edit the package. Once again, I need to save the document, close the shipment, and re-open to get the correct pricing. Seems like this glitch makes us prone to inaccurate price quotes.