Shipping

Hi @snanjeru 

Visually everything does look good.  Would it be possible to share the details from the Trace screenshot or error details ? 

Hi @snanjeru 

Please check Inventory allocation details screen (ScreenId=IN402000), for specific inventory and warehouse/location to get exact available quantity for shipment. 

If numbers are correct, run ‘Recalculate inventory’ option (ScreenId=IN505000) for specific Inventory and warehouse combination. 

With regards to the trace log, expand the detail section and attach the screenshot.

Hope this helps,

Regards,

Hi @snanjeru 

You need to click on the small right arrow symbol to expand, view details of the Trace log.

Also, did you try the following as well : 

• Check Inventory allocation details screen (ScreenId=IN402000), for specific inventory and warehouse/location to get exact available quantity for shipment. 
• If numbers are correct, run ‘Recalculate inventory’ option (ScreenId=IN505000) for specific Inventory and warehouse combination. 

Regards,

This is what I get after recalculating the inventory. I am now looking for the 36 on hand. 

Hi @snanjeru Can you check below suggestions

1. Troubleshooting steps

    

   1. Change  the warehouse, then changed the qty to zero and save the order. Then changed the warehouse and qty and save the order

   2. Put affected order to Hold, Release the affected  order  from Hold