Why it cannot be shipped in full. Only 10 items that I want to ship and 13 available for shipping but still the error comes.
Hi
Visually everything does look good. Would it be possible to share the details from the Trace screenshot or error details ?
Hi
Please check Inventory allocation details screen (ScreenId=IN402000), for specific inventory and warehouse/location to get exact available quantity for shipment.
If numbers are correct, run ‘Recalculate inventory’ option (ScreenId=IN505000) for specific Inventory and warehouse combination.
With regards to the trace log, expand the detail section and attach the screenshot.
Hope this helps,
Regards,
Hi
You need to click on the small right arrow symbol to expand, view details of the Trace log.
Also, did you try the following as well :
- Check Inventory allocation details screen (ScreenId=IN402000), for specific inventory and warehouse/location to get exact available quantity for shipment.
- If numbers are correct, run ‘Recalculate inventory’ option (ScreenId=IN505000) for specific Inventory and warehouse combination.
Regards,
This is what I get after recalculating the inventory. I am now looking for the 36 on hand.
Userlevel 7
+12
Hi
-
Troubleshooting steps
1. Change the warehouse, then changed the qty to zero and save the order. Then changed the warehouse and qty and save the order
2. Put affected order to Hold, Release the affected order from Hold
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