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We currently have 11 Branches set up in our Acumatica but we wanted to export those sales orders created in Acumatica that is under one particular branch only to Bigcommerce. So, we created export filtering, see reference below.
 


I tried creating sales order but seems to filter all orders instead of letting only SLC-APPL orders through.

Is this supported by the native connection of Acumatica-Bigcommerce? Or any suggestion on how we can possibly do it?

Thank you.

Hi  @bernadeth58  could you please try “SLCAPPL” as a value instead of “SLC-APPL”

Hi @smarenich , I just tried it but still went to filtered.

@bernadeth58 I have double checked the scenario and it seems that it does not work indeed.

But I think your scenario is valid and we should support it properly. Could you please create a support case with Acumatica, so we can escalate it to the development?

Thank you @smarenich. May I know how to submit case to Acumatica support? Do you have a link?

 

@bernadeth58 you as Partner should have access to support requests. Please check with Greg or any other person who has access there on how to submit cases.

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