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Question

Price list syncs are taking a very long time

  • November 22, 2022
  • 4 replies
  • 119 views

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Price list syncs are taking a very long time, over 20 hours. Not to mention it usually errors out and needs to be manually restarted in this time period.

I have tested this with a lot of price changes, and minimal price changes, and the time to sync did not change.

Is there a better way to automate this process, and to only update the items which prices have changed (either + or - amount)?

BigCommerce did recommend using Price List Importer/Exporter | BigCommerce. I have tested this on Sandbox, and this is a very fast way to update multiple price lists for multiple items at once (I did about 6,000 items in < 10 seconds). While this is an adequate solution, I don't see any way to automate this.

4 replies

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  • Author
  • Jr Varsity III
  • November 28, 2022

Hi all. Any idea if this is possible?
“Is there a better way to automate this process, and to only update the items which prices have changed (either + or - amount)?


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  • Author
  • Jr Varsity III
  • December 1, 2022

Hi @Irina any thoughts on this? 


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  • Author
  • Jr Varsity III
  • December 2, 2022

hi @Karthik , any thoughts on this? Thank you.


sethkuhn25
Freshman I
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  • Freshman I
  • March 16, 2023

Are you using the Processing screen, or Sync History? I believe the Processing screens are your best bet for speed, and you might try using the scheduling.