With the B2B features of Shopify, an order may be placed for a customer having terms like 30 days. The Payment entity only supports importing from Shopify. If the order is paid in Acumatica how can that information be sent back to Shopify?
Answer
Export payments made in Acumatica back to Shopify
+3Best answer by Sai Chettiar
Hello
out of the box, this is not supported by the connector. This can however be achieved through a customization to be implemented where you could use a couple of options:
- Create specific Payment records in Shopify against the order to reflect multiple or partial payments received against an order in Acumatica
- Mark the order as Paid without any specific payment details being passed back to Shopify. This will ensure that the order payment update is completed as far as Shopify is concerned.
Let us know if you would like to discuss this customization feature for your need. Happy to discuss any further specifics and work with you on your requirements.
Hello
out of the box, this is not supported by the connector. This can however be achieved through a customization to be implemented where you could use a couple of options:
- Create specific Payment records in Shopify against the order to reflect multiple or partial payments received against an order in Acumatica
- Mark the order as Paid without any specific payment details being passed back to Shopify. This will ensure that the order payment update is completed as far as Shopify is concerned.
Let us know if you would like to discuss this customization feature for your need. Happy to discuss any further specifics and work with you on your requirements.
Saikumar Chettiar
+3Thanks, the clients goal is to enable their B2B customers to see all of their orders, including those processed only in Acumatica, in Shopify Plus. In reviewing the Shopify Sales Order entity in Acumatica help, they reference the payments tab on the ERP Entity to send the financial status to Shopify but looking at it in a 24R2 instance I an not seeing the payments tab,
Hello
By default, when a Sales Order is exported from Acumatica to Shopify, the connector forcefully marks the order as Paid in Shopify. The Payment entity sync is only supported for imports.
This is what is referenced in the documentation for payments associated with exported orders:
Hope this helps.
Saikumar Chettiar
+3Thanks, I will have the client test the order export to their test store.
+3A workaround would be to filter the orders on the Export Filters if the CuryUnpaidBalance column could be added.
+1Hello
By default, when a Sales Order is exported from Acumatica to Shopify, the connector forcefully marks the order as Paid in Shopify. The Payment entity sync is only supported for imports.
This is what is referenced in the documentation for payments associated with exported orders:
Hope this helps.
I believe this is only for records where ACU is the primary, not a shopify order that was imported and subsequently synced.
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