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ERROR: The sales order could not be imported because the combination of the New York State store shipping zone and the None store shipping method is not mapped to a Ship Via or the mapping is inactive in the store settings.

  • 16 May 2022
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i am getting error when i process sales order 

ERROR:

The sales order could not be imported because the combination of the New York State store shipping zone and the None store shipping method is not mapped to a Ship Via or the mapping is inactive in the store settings.

 

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Best answer by Nikolay Sobinov 16 May 2022, 08:55

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Hi Madhu!

What you need to do is go to the BigCommerce Stores form (Order Settings tab) and specify a ship via in the Shipping Option Mapping table for the combination of New York State store shipping zone and the None store shipping method. 

As far as I understand, you’re taking the V200 course. Chances are, when you were creating an order in BC, you selected a shipping option other than the one specified in the course guide (and the selected option hasn’t been mapped to any ship via code in Acumatica).

Hope this helps.

Nikolay

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