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Question

Connector Canceled fulfillment manually

  • May 21, 2025
  • 0 replies
  • 36 views

kkeating24
Varsity III
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Hey folks, has anyone seen this issue -  Some orders in Shopify are being ‘fulfilled and unfulfilled’ by the connector ‘via manual’:

 

We’re not sure how this ‘via Manual’ cancelation is occurring, but it seems to subsequently impact if a RC order is created or not. 

Any viz on this one out there? 
This is version 24r116 and we’re using the Webhook Subscription version 2024-07 (probably needs an update).