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Question

Changing Lot/Serial Class

  • April 24, 2026
  • 2 replies
  • 15 views
T
Freshman II

We have an item that we would like to change the Lot/Serial Class from NOTTRACKED to WHEN USED. I made sure there are no open documents but I am still not able to. 

According to this older post, it doesnt appear possible. We are on 25R2. I just wanted to make sure there isnt a trick I’m missing. I was really hoping I dont need to create a new item. we are currently just putting the serial in notes on the doc line.

 

2 replies

Yuri Karpenko
Captain II
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​@thinkinkllc , I think your best bet here would be to open a support case with Acumatica. Or work with your VAR to troubleshoot this. It’s a very nuanced process, but should be doable with the right partner / support.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
    bwhite49
    Captain II
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    • bwhite49
    • Captain II
    • April 24, 2026

    Have you removed ALL inventory form all warehouses for the item as well? Review the screen IN402000 Inventory Allocation details to make sure there are no transaction or qty on hand.

    If

    1. Inventory = 0
    1. Open quotes, sales orders, POs, production, issues, receipts etc. (all transactions) = 0 

    then you should be able to change the lot/serial class

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