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24R1 - Shopify/BigCommerce Store configuration Results in "Index was outside the bounds of the array" error

  • May 20, 2024
  • 4 replies
  • 154 views
A
Varsity I
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Hi Team,

We setup an instance of 24R1 (build 24.104.0008) and trying to configure Shopify store.

But after providing configuration details when we are clicking save button, we are getting an error like: “Index was outside the bounds of the array”. Please find below screenshot for reference.

Can you please review and suggest the possible root cause and resolution for the same.

 

Thank you in advance!

Best answer by KarthikGajendran

@arthia98 Can you please check this page? This is a known issue which will be fixed in the future versions. 

 

4 replies

KarthikGajendran
Acumatica Moderator
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@arthia98 Can you please check this page? This is a known issue which will be fixed in the future versions. 

 

Technical Product Manager- Retail Commerce
Chris Hackett
A
Varsity I
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  • arthia
  • Author
  • Varsity I
  • May 29, 2024

Hi @KarthikGajendran , We tried the solution to configure Shopify store, but unable to resolve, getting the same error “Index was outside the bounds of the array” , attached the screenshots for reference, added “LazyCachesEnabled” key in appSettings in webconfig file

 

ejmillar
Varsity II
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  • ejmillar
  • Varsity II
  • May 29, 2024

Take out the space after LazyCacheEnabled. I fell into the same trap.

Ewan ~ Rubech IT ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
Chris Hackett
A
Varsity I
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  • arthia
  • Author
  • Varsity I
  • May 30, 2024

Thank you @KarthikGajendran for the solution 

Yes, It worked after removing the space, Thank you for your help @ejmillar 

Chris Hackett
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