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Unable To See Query in Report Trace

  • March 10, 2022
  • 1 reply
  • 98 views
S
Freshman II
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Hi All

 

I am unable to see the inbuilt query in trace of any report in my 2021R2 version (21.204.0055) can  anyone help me with this issue.

I am unable to the about info in this version as well.

 

Please find attachment of video file in Trace.zip file with this post

Thanks and Regards

SD

Best answer by BenjaminCrisman

Hi @sd79 ! I would recommend doing an application restart and maybe just restart the app pool also to see if this clears up.

If not you can try resetting the site caches and test in a new browser to see if the issue is persisting.

You can always check the trace message from Request Profiler if needed, but I agree that this data is typically available after printing the report.

Let us know if resetting options or different browser made a difference!

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    BenjaminCrisman
    Acumatica Employee
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    • BenjaminCrisman
    • Acumatica Support Team
    • Answer
    • March 14, 2022

    Hi @sd79 ! I would recommend doing an application restart and maybe just restart the app pool also to see if this clears up.

    If not you can try resetting the site caches and test in a new browser to see if the issue is persisting.

    You can always check the trace message from Request Profiler if needed, but I agree that this data is typically available after printing the report.

    Let us know if resetting options or different browser made a difference!

    S
    Chris Hackett
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