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Unable to Post this GI to the Customer Portal due to a missing entry screen error

  • January 28, 2026
  • 2 replies
  • 10 views

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I’m trying to publish this GI to the Customer Portal. It works on the main site, however, on the portal site it throws a error next to the entry screen under entry point: “A primary screen node for this inquiry form does not exist; it may have been moved or removed. Primary screen settings will be reset to default values.” Trying to View Inquiry results in a Error: “A site map node with the screen ID SO301000 does not exist. Maybe it was moved or removed.” Is there a way to get this GI to work?

2 replies

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  • Author
  • Freshman II
  • January 28, 2026

Turns out I had a table selected in the original GI that didn’t exist in the Portal site. Removing that referenced fixed the table and allowed publishing.

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • January 29, 2026

Thank you for sharing our solution with the community ​@kkraus!