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Unable to open the report designer for upgrade sandbox.

  • February 12, 2025
  • 3 replies
  • 91 views
R
Captain II
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Unable to open the report designer for a only for specific URL. I’m trying to do this in a upgrade sandbox and facing this issue. Even I have reportdesigner access in the access rights.
 

 

Best answer by BenjaminCrisman

​@ranjithduraisamy72 Pretty sure you’re running into the issue described here:

 

In case it’s not related, can you display the full error message by hovering the mouse over it?

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3 replies

BenjaminCrisman
Acumatica Employee
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  • BenjaminCrisman
  • Acumatica Support Team
  • Answer
  • February 12, 2025

​@ranjithduraisamy72 Pretty sure you’re running into the issue described here:

 

In case it’s not related, can you display the full error message by hovering the mouse over it?

Chris Hackett
M
Acumatica Employee
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​@ranjithduraisamy72 Also make sure that you are using a 24R2 report designer and not a prior version.

Chris Hackett
A
Jr Varsity I
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  • Ankita Tayana
  • Jr Varsity I
  • February 12, 2025

Hi @ranjithduraisamy72,

please go through the below link.

https://community.acumatica.com/report%2Ddesigner%2D237/known%2Dissue%2Din%2Dacumatica%2Derp%2D2024%2Dr2%2Din%2Dthe%2Dreport%2Ddesigner%2Dthe%2Dauthentication%2Dfailed%2Dthe%2Duser%2Dwith%2Dthe%2Dgiven%2Dlogin%2Dand%2Dpassword%2Dwas%2Dnot%2Dfound%2Din%2Dthe%2Dsystem%2Derror%2Doccurred%2Dif%2Da%2Duser%2Dtried%2Dto%2Dopen%2Da%2Dreport%2Dusing%2Dthe%2Dedit%2Dreport%2Dbutton%2D27825?tid=27825&fid=237

Hope this helps

Chris Hackett
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