Unable to Open Server Reports in Acumatica Report Designer – XML Root Element Missing Error

Dear Sir,

I’m experiencing an issue while trying to open server-side reports using the Acumatica Report Designer tool. I can open local reports without issue, but when I try to access reports from the server, I get the following error:

System.Xml.XmlException: Root element is missing.

  at System.Xml.XmlTextReaderImpl.Throw(Exception e)

  at ...

  at PX.Reports.Design.ControlHelper.ReadConnectionHistoryFromConfigFile(...)

This seems to be caused by a malformed or corrupted XML configuration file. Based on my investigation, the error relates to the file:

C:\Users\<MyUsername>\AppData\Roaming\Acumatica\PX.ReportDesigner\ServerHistory.xml

I’d appreciate your assistance in either:

• Replacing the corrupted ServerHistory.xml with a valid one, or
• Confirming if the file can be safely deleted so it can be regenerated by the application.

Please let me know how to proceed or if any additional configuration is required.