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Side Panel in AP Bills and Adjustments displays quickly and then disappears

  • 22 August 2023
  • 3 replies
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Hi,

 

We have a client that we installed the PDF Annotator for 2022 R2 in A/P under Bills & Adjustmenys. I published the customization and setup the security. However, the side panel shows but then quickly disappears and does not stay. What am I doing wrong? Here are my security settings. Am I missing something? Let me know.

 

Thanks,

 

Frances 

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Best answer by fpantelidakis65 9 November 2023, 01:08

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Laura02
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Hello @fpantelidakis65 ,

Did you find a solution to the problem you described above?

Today a second user posted the same question, so I’m curious how it worked out for you.

Laura

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
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Hi @Laura02,

When the user creates the project for the Adobe API make sure they enter the Acumatica instance like below. It seemed to work for me. Let me know your results or if you have questions.

rpiruckelproperties.acumatica.com

 

Thanks,

Frances 

 

Laura02
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Thank you, Frances!

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~

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