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Send/Email Remittance

  • November 20, 2025
  • 4 replies
  • 66 views

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Hi All. Do you know why when clicking Send/Print Remittance from Cheques and Payments screen always direct me to report and I have to enter the Payment Reference Nbr in instead of running the form straight to the remittance pdf?

From this:

To this:

It should automatically show the Remittance Advice form like in my demo below:

 

Best answer by lauraj46

Hi ​@mohammadnawaz51 ,

This issue may be related to your browser security settings.  Make sure that popups and redirects are allowed for the site.  Try using a different browser to confirm that the issue is browser related. I'm not sure if this is related, but there is a known issue with the latest Chrome version that relates to running reports from popup windows:

Hope this helps!

Laura 

4 replies

mohammadnawaz51
Jr Varsity I
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@MarkD Is this is a Standard Action or customized action?


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  • Author
  • Freshman I
  • November 20, 2025

@mohammadnawaz51 - Hi, this is standard


lauraj46
Captain II
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  • Captain II
  • Answer
  • November 20, 2025

Hi ​@mohammadnawaz51 ,

This issue may be related to your browser security settings.  Make sure that popups and redirects are allowed for the site.  Try using a different browser to confirm that the issue is browser related. I'm not sure if this is related, but there is a known issue with the latest Chrome version that relates to running reports from popup windows:

Hope this helps!

Laura 


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  • Author
  • Freshman I
  • November 24, 2025

Thanks ​@lauraj46!