Is there a way to have a “generic” attachment that goes out with every sales order or invoice?
More specifically, we would like to include ACH and Wire information every time we send our customers a sales order or invoice. I would rather this be an attached document than in the body of the email. Is it possible to have a document that is always attached every time a sales order or invoice is sent?
Best answer by nickcerri32
@BrittLass - You could manually drag the files when the email activity screen is open, but I think to have this done automatically might require a customization.
If you’re using email templates to send the invoices / sales orders - have you looked at using the “Attached Reports” tab of the email template? I haven’t tried this specifically but could work.
The other option is to embed the bank info as a subreport into the invoice/sales order template. This can require a bit of tweaking to get the page size/layouts to work but I’ve done that before to insert form letters when companies have moved / changed banking info before.
@BrittLass - You could manually drag the files when the email activity screen is open, but I think to have this done automatically might require a customization.