When running the Sales Order Details by Customer report, we receive the following error:
Does anyone have any ideas on what the problem may be and how we can fix it? Thank you!
When running the Sales Order Details by Customer report, we receive the following error:
Does anyone have any ideas on what the problem may be and how we can fix it? Thank you!
Best answer by Laura02
Hello,
Are there any further errors or details in Tools → Trace?
Is the report customized? People in the Report Designer Role can see and temporarily disable custom versions of the report in the Report Versions tab of the report screen, for troubleshooting.
When did the report last work successfully, and what changed since?
Does every customer’s details and every item throw the same error, or does the error occur only when specific customers or items are selected in Report Parameters tab?
Laura
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