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Question

Root Element is missign once i try open from a saver a report

  • March 19, 2026
  • 0 replies
  • 4 views

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Greeting 

 I am getting the following error in my report designer when I try to open a report from a client's server. I have already uninstalled Acumatica and report designer on multiple occasions and it still persists.

 

 

 

 


error detail:

 

See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at PX.Reports.Design.ControlHelper.GetDataFromConfigFile(String filename, List`1 logins, List`1 urls)
   at PX.Reports.Design.ControlHelper.ReadConnectionHistoryFromConfigFile(TextBox txtLogin, ComboBox cmbUrl)
   at PX.Reports.Design.OpenServerForm..ctor()
   at PX.Reports.Design.OpenServerForm..ctor(String reportDesignerApiUrl)
   at PX.Reports.Design.PXReportDesigner.LoadFromServer(String reportDesignerApiUrl, String reportCode, String user, Nullable`1 version)
   at PX.Reports.Design.PXReportDesigner.LoadFromServer()
   at ReportDesigner.MainForm.ExecuteCommand(String key)
   at ReportDesigner.MainForm.menuItem_Click(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9310.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
ReportDesigner
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/ReportDesigner.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9251.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9320.0 built by: NET481REL1LAST_B
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Autofac
    Assembly Version: 8.1.1.0
    Win32 Version: 8.1.1.0
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/Autofac.DLL
----------------------------------------
netstandard
    Assembly Version: 2.0.0.0
    Win32 Version: 4.8.9032.0
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/netstandard/v4.0_2.0.0.0__cc7b13ffcd2ddd51/netstandard.dll
----------------------------------------
Microsoft.Bcl.AsyncInterfaces
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.23.53103
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/Microsoft.Bcl.AsyncInterfaces.DLL
----------------------------------------
System.Threading.Tasks.Extensions
    Assembly Version: 4.2.0.1
    Win32 Version: 4.6.28619.01
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/System.Threading.Tasks.Extensions.DLL
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9316.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Autofac.Extras.CommonServiceLocator
    Assembly Version: 6.1.0.0
    Win32 Version: 6.1.0.0
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/Autofac.Extras.CommonServiceLocator.DLL
----------------------------------------
CommonServiceLocator
    Assembly Version: 2.0.7.0
    Win32 Version: 2.0.7.0
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/CommonServiceLocator.DLL
----------------------------------------
PX.Reports
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Reports.DLL
----------------------------------------
System.ValueTuple
    Assembly Version: 4.0.3.0
    Win32 Version: 4.6.26515.06
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/System.ValueTuple.DLL
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
    Assembly Version: 0.0.0.0
    Win32 Version: 4.8.9310.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
System.Diagnostics.DiagnosticSource
    Assembly Version: 8.0.0.1
    Win32 Version: 8.0.424.16909
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/System.Diagnostics.DiagnosticSource.DLL
----------------------------------------
System.ComponentModel.Composition
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ComponentModel.Composition/v4.0_4.0.0.0__b77a5c561934e089/System.ComponentModel.Composition.dll
----------------------------------------
PX.Reports.Design
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Reports.Design.DLL
----------------------------------------
System.Drawing.Design
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.Design.dll
----------------------------------------
PX.Common.Std
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Common.Std.DLL
----------------------------------------
System.Web.DataVisualization
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.DataVisualization/v4.0_4.0.0.0__31bf3856ad364e35/System.Web.DataVisualization.dll
----------------------------------------
ReportDesigner.resources
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/en/ReportDesigner.resources.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Design
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
PX.Common
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Common.DLL
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9316.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
PX.Common.Mail
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Common.Mail.DLL
----------------------------------------
PX.Export
    Assembly Version: 1.0.0.0
    Win32 Version: 25.101.0153
    CodeBase: file:///C:/Program%20Files/Acumatica%20Tools/Report%20Designer/PX.Export.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.