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Question

Remittance Advice for Prepayments

  • March 5, 2025
  • 0 replies
  • 32 views

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I see many discussions on this topic and I have not seen any successful responses, despite a lot of effort. I would like to tackle this and provide a solution to the community. We simply need remittances to be sent to customers for all payments, whether bill payments or prepayments, sounds simple ...

 

Issue

Remittance advice only gets sent when a bill is paid. Prepayments are not sent. For the life of me, I cannot figure out why this is.

 

Notification Template

 

Business Event

When you view the underlying GI that drives this BE (see below), it includes all payments (bill pmts and prepayments), but only the bill pmts get sent/created. I can’t see how this is possible.

In reviewing this configuration above, is there anything that can be identified which would block a prepayment from being created?