Po receipt list screen (PO3020PL) time out

​@ray20 Can you open the GI from the regular Generic Inquiry screen?

If you can, try to export it and then click the clipboard > Reset to Default. You’ll need to make any custom changes over again, but once you are rebuilding it (if necessary) you can find what might be slowing it down by running the GI after a change is made.

​@BenjaminCrisman The problem is I can not open it from Generic Inquiry screen.
Are there any work arounds?

​@ray20  As a first step, have you tried by unpublishing all the customization packages and re-started the application and still getting the Timeout issue. (Also, try from different browser)

​@Naveen Boga  Yes, I tried.   very slow,  never met this before. Is this new feature in 2024R2?Is when I select the inquiry start to search?
When I select the inquiry “PO-Receipt” in generic inquiry screen SM208000, the screen likes to freeze. strange

​@BenjaminCrisman ​@Naveen Boga 
 

​@BenjaminCrisman ​@Naveen Boga Hi Guys, I am just too sleepy, discuss tomorrow.
I found a way around.
Just I create a new GI without timeout, and publish. And copy its url into the PO3020PL.
 

​@BenjaminCrisman I largley suspect it is an access right issue. I don’t have the right access to Purchase Receipt(PO3010PL).  So when I even try to open it in generic inquiry screen, it times out.
Strangely, I can NOT find PO3010PL in access right by screen page.
Can you give me some advice?

​@BenjaminCrisman  
         Hello,  I probably find the root cause, but how can I fix it ? I can not load it on inquiry edit page.

​@BenjaminCrisman  
         Hello,  I probably find the root cause, but how can I fix it ? I can not load it on inquiry edit page.

 

​@BenjaminCrisman Sorry, this is wrong finding. This is not the cause. I will study further. Ignore this.

I seem to have found the cause of the crash.

I created a new inquiry to replace the old PO3020PL. The query works perfectly, but when I try to select Purchase Receipts as the Entry Screen in the Entry Points tab, the page freezes, and I can’t save the changes.

This is why the old PO3020PL couldn’t load or even be edited.

           Here’s some additional information: I repeated my upgrade steps, and now the new environment I’ve got doesn’t have this issue. It’s so strange and bizarre. But I can’t roll back because the new production environment has been running for several days, and my workaround seems okay for now. However, how can I solve this problem fundamentally? God help me.