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Korean stock item description not exporting to PDF

  • May 2, 2022
  • 3 replies
  • 152 views
P
Freshman I

Hi all, 

I am having an issue where the Korean characters are not exporting to pdf when I export the Invoice.

The stock item description shows in Korean on screen but not on PDF. 

I tried to change the PdfDontEmbedded to true, also installed the font Arial Unicode MS to the C:\Windows\Fonts, but still not working. 

Any ideas? 

 

Thanks, 

Patricia 

Best answer by vkumar

Hi @patriciabatisti2 

This is mostly Adobe PDF issue. Just check the font you have used for Korean. Try use any Microsoft supported Korean font and then try exporting the report output to PDF.

Hope this helps.

Regards,

    3 replies

    V
    Acumatica Employee
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    • vkumar
    • Acumatica Support Team
    • Answer
    • May 2, 2022

    Hi @patriciabatisti2 

    This is mostly Adobe PDF issue. Just check the font you have used for Korean. Try use any Microsoft supported Korean font and then try exporting the report output to PDF.

    Hope this helps.

    Regards,

    VijayKumarU
    P
    Chris Hackett
    P
    Freshman I

    Thanks @vkumar. I changed the font and it is working. :)

    V
    Chris Hackett
    S
    Freshman I
    • sswenson34
    • Freshman I
    • December 6, 2023

    Hi @patriciabatisti2,

    Can you clarify where you are changing the font?

    Thanks,

    Steve

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