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Error on Report Designer login - Client found response content type of 'text/html', but expected

  • Jan 24, 2025 1:38 PM UTC
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Freshman II
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Any ideas on this one?  I’m trying to login to Report Designer and getting this error:

 

Client found response content type of 'text/html', but expected 'text/xml'

 

 

Best answer by lauraj46

Hi ​@WoodyGilbert ,

Does your version of Report Designer match your site version?  The report designer for 2024 R2 does not work with previous versions, and vice versa.  If this is the issue, you can download the matching version at builds.acumatica.com.

Hope this helps!

Laura 

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    lauraj46
    Captain II
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    • lauraj46
    • Captain II
    • Answer
    • Jan 24, 2025 1:42 PM UTC

    Hi ​@WoodyGilbert ,

    Does your version of Report Designer match your site version?  The report designer for 2024 R2 does not work with previous versions, and vice versa.  If this is the issue, you can download the matching version at builds.acumatica.com.

    Hope this helps!

    Laura 

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    Laura - https://www.linkedin.com/in/laura-jaffe-965a411a/ ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
      snikomarov36
      Acumatica Employee
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      • snikomarov36
      • Acumatica Employee
      • Jan 24, 2025 3:40 PM UTC

      I would like to add to the previous answer that starting from Acumatica 2024r207 Report Designer should support both new and old sites.

      However, old Report Designer apps from old Acumatica versions (2023r2 and older) can’t work with newer Acumatica sites(2024r2 and newer).

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        Freshman II
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        • anjalij24
        • Freshman II
        • Jan 24, 2025 4:33 PM UTC

        ​@WoodyGilbert 

        Please check

        Which Acumatica version you are using?

         

        As below Knowledgebase blog, Starting from Acumatica ERP 2024 R2 version, the Report Designer API was migrated from ASP.NET Web Services to .NET Core. Due to that, the Report Designer application instances installed with earlier versions of Acumatica ERP are no longer compatible with Acumatica ERP 2024 R2 server.

         

         

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          Freshman II
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          • anjalij24
          • Freshman II
          • Jan 24, 2025 4:42 PM UTC

           

           

          https://community.acumatica.com/report-designer-237/after-an-upgrade-to-acumatica-erp-2024-r2-or-later-the-report-designer-installed-for-earlier-server-versions-was-no-longer-connecting-to-the-server-26646?tid=26646&fid=237

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