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Error GI not found in the system

  • March 17, 2025
  • 6 replies
  • 91 views

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we build the dashboard and it was work. after few days, we are getting this error. 

is there anywhere i can find GI

 

Best answer by DrewNisley

This means that someone deleted that GI unfortunately.

6 replies

lauraj46
Captain II
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  • Captain II
  • March 17, 2025

Hi ​@SandyA ,

You can check the Site Map to see if the GI has been published with that screen ID.  Also verify the Access Rights by Screen to ensure that appropriate roles have permission.  Finally, you can search for the GI by name in the Generic Inquiries screen.

Hope this helps!

Laura 


DrewNisley
Pro I
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  • Pro I
  • Answer
  • March 17, 2025

This means that someone deleted that GI unfortunately.


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  • Author
  • Freshman II
  • March 17, 2025

@DrewNisley, it was hard for me to believe that…. thanks


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  • Jr Varsity I
  • March 17, 2025

Hi @SandyA,

Have you checked the Generic Inquiry (GI) in the Generic Inquiry screen by searching for its name?

Please verify if you have access to this GI.

Hope, it helps!


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  • Jr Varsity I
  • March 17, 2025

Hi ​@SandyA,

Check Generic Inquiry (GI) Screen (SM208000) to verify if the GI exists if missing,then restore it from a backup or recreate it.

Hope this helps


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  • Author
  • Freshman II
  • March 17, 2025

@Ankita Tayana ,

The GI was the first place I did checked, and I and it was not there.