Skip to main content
Answer

Error Generic Inquiry

  • November 3, 2025
  • 2 replies
  • 43 views
V
Freshman II
Forum|alt.badge.img

I have generic inquiry when I click on reload number one, the error message “This generic inquiry doesn’t exist anymore” but if click on reload number two, it’s working normally. This happens in Acumatica 2025R2.

Best answer by DipakNilkanth

​@vannakheng, Try resetting the caches and restarting the application from the Apply Updates screen (preferably during non-working hours). This might be a cache-related issue.

    2 replies

    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+15

    ​@vannakheng Can you create a new Generic inquiry and confirm if you are seeing same behavior, Change the site map and verify the issues.

    Acumatica Functional Consultant & Customer Experience Supervisor
    Chris Hackett
    mohammadnawaz51
    DipakNilkanth
    Pro III
    Forum|alt.badge.img+13
    • DipakNilkanth
    • Pro III
    • Answer
    • November 3, 2025

    ​@vannakheng, Try resetting the caches and restarting the application from the Apply Updates screen (preferably during non-working hours). This might be a cache-related issue.

    Dipak Nilkanth || MVP @2025 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
    Chris Hackett
    bwhite49
    mohammadnawaz51
    Terms & ConditionsCookie settingsAccessibility statement
    About Acumatica ERP system
    Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
    © 2008 — 2024  Acumatica, Inc. All rights reserved