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Emails with Notification Templates - 24R2

  • June 24, 2025
  • 3 replies
  • 111 views

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Has anyone experienced an issue with using notification templates attached to a report (via report designer) when sending emails? In 23R1 I attached the notification template to a report, which when the report was emailed it would include the notification from the template. In 24R2 this does not include the notification from the template and is blank as shown below.  I cannot seem to find any difference in setup and wondering if it is a bug.

 

 

Best answer by lauraj46

Hi ​@JReppard ,

This is a known issue.  In some cases the signature overrides the template body.

Hope this helps!

Laura

3 replies

lauraj46
Captain II
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  • Captain II
  • Answer
  • June 24, 2025

Hi ​@JReppard ,

This is a known issue.  In some cases the signature overrides the template body.

Hope this helps!

Laura


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  • Author
  • Varsity I
  • June 24, 2025

@lauraj46  Do you know if this is just a 24R2 issue or a specific build to 24R2. 


lauraj46
Captain II
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  • Captain II
  • June 24, 2025

@JReppard  I believe this is a known issue for all versions for 2024 R2.