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Email template received in Outlook

  • December 29, 2025
  • 1 reply
  • 20 views

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We have created an email template using a generic inquiry instead of a screen. In All Emails screen, it is looking fixed as seen in screenshot below. 

 

 

 

 

However, when receiving it in Microsoft Outlook it seemed messed up. Is it possible that there is a conversion happening at the backend of the system at the moment? Thank you. 

 

 

 

 

 

 

 

 <tr>
                                 <td align="center" style="color: rgb(51, 51, 51); font: 18px Arial, Helvetica, "sans-serif&quot;;"><a href="((GeneralInfo.NotificationSiteUrl))/Main?CompanyID=Daybar&amp;ScreenId=PO301000&amp;OrderType=RO&amp;OrderNbr=((Document.OrderNbr))" objtype="file" target="_blank" embedded="true" style="color: rgb(0, 122, 204); border: 1px solid rgb(0, 122, 204); border-radius: 4px; display: block; text-decoration: none; width: 190px; padding: 10px; vertical-align: middle;"><strong style="display: block;"><span style="background-color: rgb(255, 255, 255);">View Document</span></strong></a><br></td>
                              </tr>
                              
                              <tr>
                                 <td align="center" style="color: rgb(51, 51, 51); font: 18px Arial, Helvetica, &quot;sans-serif&quot;;"><a href="((GeneralInfo.NotificationSiteUrl))/Main?CompanyID=Daybar&amp;ScreenId=EP503010" objtype="file" target="_blank" embedded="true" style="color: rgb(0, 122, 204); border: 1px solid rgb(0, 122, 204); border-radius: 4px; display: block; text-decoration: none; width: 190px; padding: 10px; vertical-align: middle;"><strong style="display: block;"><span style="background-color: rgb(255, 255, 255);">View All Approvals</span></strong></a><br></td>
                          </tr>

 Thanks so much in advance!

Best answer by Crisel

We have updated the link, from ((GeneralInfo.NotificationSiteUrl)) to actual url. 

1 reply

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  • Author
  • Varsity I
  • Answer
  • December 29, 2025

We have updated the link, from ((GeneralInfo.NotificationSiteUrl)) to actual url.