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Email notification for service order schedule start date

  • November 12, 2025
  • 2 replies
  • 19 views
L
Freshman II
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Is there a way to send a notification to a supervisor of upcoming service orders which have been scheduled for the coming week. Can this be done with the calendar board? or an export to an outlook calendar?

Best answer by BenjaminCrisman

​@lewisad As far as I know you would need to create a GI and use a Business Event to trigger when the schedule fell within the desired time frame. The BE can send an email but I don’t think there’s a specific way of adding it directly to someone else’s calendar. Maybe someone else knows a way to do this, but I don’t think I’ve seen something like that before.

There are a number of examples of using the GI and BE combination to accomplish an email reminder though.

2 replies

BenjaminCrisman
Acumatica Employee
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  • BenjaminCrisman
  • Acumatica Support Team
  • Answer
  • November 12, 2025

​@lewisad As far as I know you would need to create a GI and use a Business Event to trigger when the schedule fell within the desired time frame. The BE can send an email but I don’t think there’s a specific way of adding it directly to someone else’s calendar. Maybe someone else knows a way to do this, but I don’t think I’ve seen something like that before.

There are a number of examples of using the GI and BE combination to accomplish an email reminder though.

Chris Hackett
L
L
Freshman II
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  • lewisad
  • Author
  • Freshman II
  • November 12, 2025

​@BenjaminCrisman Thanks for your prompt reply. I will work towards you suggestion and if there’s a way to get it to an outlook calendar later, then I’ll look into that also.

Chris Hackett
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