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Question

Duplicate lines when printing Credit Memo

  • April 13, 2026
  • 9 replies
  • 45 views

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Hi, I am getting duplicates when printing a credit memo. What’s weird is it not happening to all credit memos and invoices. Only happens to some of them. I’ve attached the report file. Thanks for your help!

 

 

9 replies

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  • Jr Varsity I
  • April 13, 2026

Hi ​@MarkD  can you please tell me which version you are using?


Manikanta Dhulipudi
Captain II
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@MarkD There will be a Joins issue, please identify which Joins is causing the issue, I am unable to open the attachment currently.


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  • Author
  • Jr Varsity III
  • April 13, 2026

Please try the attached


Manikanta Dhulipudi
Captain II
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@MarkD 

Still unable to open the report but please refer below suggestions

 

 


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  • Author
  • Jr Varsity III
  • April 13, 2026

I saw that already, but that doesn’t seem to fix my issue ​@Manikanta Dhulipudi. Here’s the rpx version.

 


Manikanta Dhulipudi
Captain II
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@MarkD Can you share Joins screens in a word document?


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  • Author
  • Jr Varsity III
  • April 13, 2026

Here you go.


mohammadnawaz51
Jr Varsity II
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@MarkD Can you review these joins.

 


WillH
Semi-Pro I
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  • Semi-Pro I
  • April 13, 2026

Reference: General Troubleshooting method:

Easiest method for this kind of troubleshooting is usually to make a GI with the same joins, and review one of the records that is duplicating, this way you can potentially just add every single field in and then review values.

 

Your .RPX is coming through at 1kb

If you try zipping the file again, check what size the file is showing as.  Both copies you attached previously are 1kb, whereas they should be closer to ~10-100 KB, usually a pretty solid sign that the report wasn’t zipped successfully or the zip wasn’t uploaded successfully.​