Question

Customer Notes in Generic Inquiry not updating when linked to custom DAC 2023 R2

  • 13 December 2023
  • 0 replies
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Userlevel 1

Hello, 

Currently attempting to create an aging GI by Salesperson, summarized by customer. Ran into issues with the group by trying to do this from a generic inquiry so I created a view\DAC to hold my data. This all works good, but the next thing I need to be able to do is update either customer notes or sales order notes for this customer. This is possible until I add my custom view that as the aging columns. Once that is added, it shows the notebook like its populated, but clicking on that comes up with a blank note and doesn’t save when entering text. 

Highlighted is the custom DAC:

Results Grid:

Columns showing notes, but when clicked it comes up with a blank note:

Attached the SQL view as well. Any ideas or is using the custom view\DAC a lost cause? 

 


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