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Question

Customer Activity Generic Inquiry; Pop up the Subject to View Activity Details -Body

  • March 18, 2026
  • 0 replies
  • 6 views
E
Freshman I

Good day,

See the attached GI.  I want to set up the Navigation to open the Subject/Email associated with the subject on the Customer Activity tabs.  (Trying to avoid having to open the Customer Profile).

I can get the hyperlink on the field, but it does not open the email. See example.

Any ideas?  I had to publish today but I want to add this feature so the user can review the Note on the generic inquiry.

Thank you.

 

 

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