Hi, I am unable to import ARM report from TEST to LIVE and have this error before I created a new report tried to copy the row and col set but still same result.
Any suggestion would be appreciated.
Question
ARM report unable to migrate from TEST to LIVE tenant.
+15Hi
Please attach your Report Definitions .xml file.
Best Regards,
NNT
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+15Hi
I have successfully imported your Report Definitions.xml file into the Acumatica Trial version. I noticed that your LIVE tenant is MYOB Acumatica. Could you clarify whether the Report Definitions .xml file was created using a standard Acumatica or an MYOB Acumatica?
Best Regards,
NNT
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Thanks It was done using MYOB Acumatica, seems i was also able to import it on my demo, the client has a lot of customisation seems like that is the culprit. Let me check again and get back whether unpublishing helps.
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MYOB have a known issue in this area, documented here:
https://enterprisesupport.myob.com/knowledge/unable-to-import-xml-report-definitions-for-financial-reports-error-duplicate-entry-xx-for-key-xx-when-try-to-import-xml-file-to-report-definitions
Please get the customer to contact their implementation partner to get confirmed scheduling for a fix, it’s a platform level fix unfortunately.
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