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Data From Database Backup Not Populating Sandbox


I set up a new sandbox and database and uploaded a backup of my production ERP to populate the database. I can see that the database tables populated, however my data is not showing up in the sandbox. Can someone please help me troubleshoot? Thanks!

 

 

 

 

Best answer by DavidMod

The issue was that I did not have the permissions to see the data. Somehow the permissions from the main account did not carry over properly to the sandbox.

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3 replies

DavidEichner
Captain II
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Hi @DavidMod 

Have you reached out to your partner for assistance?  It sounds like it might take a bit of troubleshooting.

Best,

David Eichner, CPA


Vignesh Ponnusamy
Acumatica Moderator
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@DavidMod, You can either of the following options,

  • Restore the database in your Sandbox server, when creating a new instance from the ERP wizard connect to the existing database. Below is the screenshot of the option

I hope that helps, thanks,


  • Author
  • Freshman II
  • 8 replies
  • Answer
  • April 28, 2023

The issue was that I did not have the permissions to see the data. Somehow the permissions from the main account did not carry over properly to the sandbox.


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