Skip to main content
Solved

Customer Portal - Searchable KB?

  • December 12, 2022
  • 1 reply
  • 48 views
S
Freshman I

Does anyone know if the customer portal has (or best way to accomplish if not) a searchable knowledge-base? Our customer would like to enable the portal for their customers and have the customers be able to search and retrieve solutions to common questions. Maybe a wiki accomplishes this?

Best answer by Doug Johnson

@skorosy54 The portal help wiki files are searchable using the search bar. But there is not an official knowledge base in the Acumatica portal. 

 

Note: In help.acumatica.com, we replaced the default search with a more robust search engine.

View original
Did this topic help you find an answer to your question?

1 reply

Doug Johnson
Acumatica Moderator
Forum|alt.badge.img+4
  • Doug Johnson
  • Acumatica VP, Product Management
  • 590 replies
  • Answer
  • December 12, 2022

@skorosy54 The portal help wiki files are searchable using the search bar. But there is not an official knowledge base in the Acumatica portal. 

 

Note: In help.acumatica.com, we replaced the default search with a more robust search engine.

R
S
2 people like this
  • R
    rozerskiy
  • S
    skorosy54

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved