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Aatrix Payroll - Government Reporting - Input String Format

  • 5 October 2021
  • 3 replies
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Hello, - When trying to generate Government Reporting in Aatrix has anyone gotten an error message generated by Acumatica that states “Input string was not in correct format”, while a larger box on the screen that appears to be generated by Aatrix states “Waiting for Payroll Data” ?   If so, would you mind sharing the solution?  It will be greatly appreciated! Thank you!

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Best answer by David Harris 5 October 2021, 18:37

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Hello,

Yes, we have seen this before it is usually caused by an incorrect value in the Employee Payroll Settings.

Please check all the Employee Payroll Settings make sure the Value for Total Allowances under Tax Settings is an Integer number like 0 or 4 and NOT 0.00 or 4.00.

Thanks so much!!  I will check into that now!

That was the solution!  I had one employee like that.  Ha!!  Thanks so much!

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