Hello,
Has anyone encountered this issue before?
I recently un-installed and re-installed the Acumatica app on 2 Zebra devices due to personnel changes. Ever since then, the devices are not allowing the picker to scan/manually enter the pick list number (which happens to be our shipment number).
As seen in the attached example, the picker would normally enter pick, pack and ship, then scan (or manually enter) the barcode/shipment number at the top of the page.
When the 2 devices scan this barcode/enter the shipment number, the device errors out and says “SHP007767 is not valid.”
When I try the exact same steps on another device, then it works as it should, and the picker is able to scan the barcode.
We currently have a workaround where these 2 devices select “Next List” and follow the prompts to pick and pack.
It is very odd to me that this issue is only occurring on these 2 devices where the app was recently re-installed.
Any help is appreciated. Thank you so much!
