Hotline Ticket

  • 13 March 2023
  • 4 replies
  • 26 views
R
Rank

I am trying to create a hotline ticket as opposed to a hotline case for AKTION ,how can this be done?

4 replies

Kandy Beatty
Rank
Userlevel 7
Badge +16

Hi @Rochelle 

What are you trying to create it for? A support issue?

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
R
Rank

Hi @kandybeatty49  yes our company is trying to make a request to AKTION and were advised to create a ticket as opposed to a case.

Kandy Beatty
Rank
Userlevel 7
Badge +16

Hi @Rochelle 

You will need to contact AKTION for that. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
iqraharrison48
Rank
Userlevel 7
Badge +6

@Rochelle I’ve used Aktion in the past and they should have their own ticketing email for support.  I dont recall what the email was but i did find this online:

https://www.aktion.com/customer-support/

 

hope this helps!

Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

Reply


Terms & ConditionsCookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved