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General Inquiry amongst multiple tenants

  • September 25, 2026
  • 1 reply
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Jupiter
Freshman II
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Hi, another beginner's question to you experts and if this is covered, my apologies and please direct me to the correct reference.  We have multiple tenants in our production environment.  I recently made change to a Genera Inquiry in one of the tenants and same change is not visible in other tenants? Do I have to make the change in each Tenant or there is an easier way to cascade the change down to other tenants?

 

Thanks in advance.

Best answer by JKurtz29

Yes, the GI is tenant specific.  You can use the Export feature (drop down from clipboard icon) to save the GI as an XML file, and then go to the other tenant and use the Import to bring it in.

That’s probably the easiest way, and no customization project needed in that case.

1 reply

JKurtz29
Varsity III
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  • Varsity III
  • Answer
  • September 25, 2026

Yes, the GI is tenant specific.  You can use the Export feature (drop down from clipboard icon) to save the GI as an XML file, and then go to the other tenant and use the Import to bring it in.

That’s probably the easiest way, and no customization project needed in that case.