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Error when following hyperlink on report

  • April 28, 2025
  • 3 replies
  • 67 views
M
Jr Varsity III
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We have a modified version of the Dispatch report that we have been running for the past 2-3 months.   The hyperlinks have always worked,  however this morning when we tried to follow the hyperlink for the Production Order# and received the following error: 

 

[A]PX.Objects.AM.AM_AMProdItem_ExistingColumn cannot be cast to [B]PX.Objects.AM.AM_AMProdItem_ExistingColumn. Type A originates from 'jps3kegx, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' in the context 'LoadNeither' in a byte array. Type B originates from 'rseahp0x, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' in the context 'LoadNeither' in a byte array.

 

What is really odd is that we have never had any issues following the hyperlink until today.  The Report has not been revised for at least a month.      

 

Does anyone have any ideas on what is causing this new issue?

Best answer by MattWSM

Sorry,  I forgot to come back and comment on this.

Turns out that it had nothing to do with that specific report.  Hyperlinks were broken on ALL of our reports.      After some investigation we discovered an issue with a recent customization to the stock items screen was causing the issue with hyperlinks.  As soon as our developer “tweaked” the customization to the stock item screen, our hyperlink problem was resolved.   Unfortuntly i don’t know the details beyond that. 

3 replies

RohitRattan88
Acumatica Moderator
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  • RohitRattan88
  • Acumatica Moderator
  • May 5, 2025

​@MattWSM it is bit hard to provide some without knowing what was “modified” on the report. I found a related thread with similar issue that was caused by a same custom field as of out of box field name. See below:

Cannot be cast to error on report designer form | Community

Chris Hackett
M
Jr Varsity III
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  • MattWSM
  • Author
  • Jr Varsity III
  • Answer
  • May 5, 2025

Sorry,  I forgot to come back and comment on this.

Turns out that it had nothing to do with that specific report.  Hyperlinks were broken on ALL of our reports.      After some investigation we discovered an issue with a recent customization to the stock items screen was causing the issue with hyperlinks.  As soon as our developer “tweaked” the customization to the stock item screen, our hyperlink problem was resolved.   Unfortuntly i don’t know the details beyond that. 

Chris Hackett
RohitRattan88
DipakNilkanth
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • May 9, 2025

Thank you for sharing your solution with the community ​@MattWSM!

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