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Question

Duplicate attachment on emails when moved back to inbox by acumatica

  • September 13, 2023
  • 0 replies
  • 21 views

We have the exchange integration and a policy to sync emails from specific folder in mailbox. When this shared mailbox received an email there is a rule that moves all the messages to that folder. The emails are coming in normal without any issues. When Acumatica processes the email and moves it back to the Inbox the email now contains duplicate attachments. Has anyone encountered this problem?